Kenora-Rainy River Districts Child and Family Services is an integrated agency. Child and Youth Mental Health services are provided in the Rainy River District through KRRDCFS.  Services are provided free of charge. We are a member of Children's Mental Health Ontario.

Our Services
Our trained and dedicated staff work together to provide assessment and treatment services for children, youth and families. Where appropriate, our services are supplemented with support services, which may include psychology and telepsychiatry consultations. We are part of the TeleLink Mental Health Program and can access psychiatric services when needed.

We assist children, adolescents, and their families who may be experiencing emotional, social, and/or psychological problems at home, school, or in the community.  We can help with a wide range of difficulties from mild adjustment reactions to severe psychiatric problems in children ranging in age from birth to 18 years of age.

Assistance can be provided with concerns related to self regulation, attachment, bullying, communication skills, family functioning, loss, separation/divorce, relationships, sexual abuse victimization, and social skills.

Services We Provide
Services provided are tailored to the needs of each client and may include:

  • Individual, family and group counseling
  • Group treatment
  • Psychological assessments
  • Treatment planning
  • Suicide risk support services (24 hours a day)
  • 0-6 specific children's mental health and parenting support services
  • Public Education
  • Training
  • Consultation


Psycho-social assessments are completed during the initial stage of service, and are designed to clarify the issues of concern for both the child/youth/family and the therapist assigned.

Psychological assessments are available when it is clear that there are questions that such assessments can answer, up to and including the provision of a diagnosis. Psychological assessments are completed by our Psychometrist, who works under the supervision of a licensed Psychologist.

A holistic approach is used during the initial assessment to gain an understanding of strengths and challenges within the context of the family, school and the community.

Once the issues are understood and agreed upon with their client(s), our therapists draw on a variety of evidence-based and evidence-informed interventions to assist the child/youth/family. Such interventions include but are not limited to, cognitive behaviour based interventions, sensory based emotion regulation interventions, play therapy, family counselling, and parenting support programs.

Interventions are most effective when they address two key issues:

  • Healthy integration of the mind, body and spirit
  • Healthy “connectedness” with family, friends and community

With this in mind, our therapists strive to work collaboratively with their clients and those involved in their lives.

Client Orientation Handbook
For more information on what to expect when receiving services from the Child and Youth Mental Health program, please refer to the Client Orientation Handbook.

What can you do in a crisis or emergency?

If you, your family, or someone you know are in a crisis or emergency situation, we encourage you to call the following directions for help or assistance:

  • If someone is at immediate risk of hurting themselves, you should call 911 for immediate assistance or take the person to the hospital emergency department.
  • If you are experiencing a mental health crisis and need assistance, you can call the KRRDCFS agency, 807-274-7787. During work hours a crisis response therapist will be available to provide suicide risk assessments. After regular office hours there will be a social worker on call who will respond to these needs.
  • During office hours, you can call your worker at KRRDCFS; however, if your worker is not available, your call may be directed to another mental health professional.
  • If you are worried about a child or have concerns that a child is being abused or neglected, you can call our agency, KRRDCFS toll free at 1-800-465-7764.

Two more numbers that may be helpful to you:

  • Telehealth 1-866-797-0000
  • Kids Help Phone 1-800-668-6868

How to Get Service
Referrals for service are received through the Central Access Mechanism [FIREFLY], located in the KRRDCFS offices in Fort Frances and Atikokan.

  • In Fort Frances, Rainy River and the surrounding area call 807-274-7787 or toll free at 1-866-646-6616 or drop by the office at 240 First Street East, Fort Frances. 
  • In Atikokan and the surrounding area, call 807-597-4528 or drop by the office at 211 Main Street, Atikokan.